Shipping policy
Shipping Policy — Sprint Tex LLC
1. Shipping Areas
We ship within the United States (all regions) and internationally.
2. Carriers
Shipments are handled via DHL.
3. Shipping Rates — Domestic
Domestic shipping is charged at a flat rate of [TBD — rate to be confirmed].
4. Shipping Rates — International
International shipping rates are calculated based on the destination region and order contents. Example rate tiers by box size:
- Box 2 – [TBD]
- Box 3 – [TBD]
- Box 4 – [TBD]
- Box 5 – [TBD]
- Box 6 – [TBD]
- Box 7 – [TBD]
5. Delivery Date/Time Selection
A preferred delivery date and time window can be selected where available at checkout.
6. Delivery Times — Domestic
Orders typically ship within 1-3 business days of confirmation and arrive within 2-5 days of shipment, depending on region.
7. Delivery Times — International
International orders typically arrive within 5-15 business days of shipment; customs processing may cause delays.
8. Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. You can track your shipment on the carrier's tracking page.
9. Shipping Notes
Additional reshipment costs due to incorrect address information provided by the customer are the customer's responsibility. We are not responsible for carrier delays; please contact the carrier directly for delivery delays.
10. Cancellations and Changes
Order cancellations or address changes cannot be accepted once shipping has begun. See our Refund Policy for details.
11. Contact
For any shipping questions or concerns, please contact us at admin@hangerstock.com.